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Welcome to Honiton Surgery

Welcome to the Honiton Surgery Website. Our practice booklet can be downloaded clicking here.

As well as a source of information about our practice, the staff and the services we provide, we hope you will use this website as a useful resource for other health-related information. 

Please have a look around and do send us some feedback if you like. We can use your ideas to improve our online services and further develop the content of this site.

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*****STATEMENT TO PATIENTS*****

The Staff and GPs at Honiton Surgery are currently reviewing processes regarding appointment booking. The demand of GP appointments is greater than appointment availability at present. To try and correct this we will be working in a different way from 11th December, 2017.

In order to facilitate this change all patients requiring an appointment from Monday 27th November until Friday 8th December should ring in on the day they can come into the surgery. Appointments will be available on the day only.

Our new appointment system will commence from 11th December, 2017. Surgeries are not yet in place and so we would encourage you to make an appointment on the day of your choice as above.

We apologise for any inconvenience caused. Please be aware this will be a difficult and stressful time for all staff, GPs and patients and so we would ask you to be patient.

Many of our patients this year are going to the chemists to get their flu jabs in the belief that this is saving us work. Unfortunately this is one area where our reimbursement from the government is good. When we lose this work to the chemists, it means that the income lost is then not available to fund other areas of work here in the surgery, making it harder to provide. All other things being equal, we would be grateful if you would continue booking your flu jabs through the surgery rather than the pharmacy. Thanks from the Surgery Team.

£5.5 million is wasted in Devon on unused medication please click here for a video for more details.

Why do GP's sometimes charge fees? Click here for more information.

General news

Our current news stories include:

  • CQC Visit - August 2017 - our most recent CQC inspection is available to view at the bottom of our website home page. Overall we are rated as 'Good' though we have a few 'back office' areas that we need to review which we are currently working on addressing.
  • There were 358 appointments that were booked at the Surgery but not attended for the month of Oct 2017 click here for more details.
  • We do apologise for the waiting times for appointments, however please be understanding with our receptionists and doctors who are doing their best to accommodate you. Self help information can be found by clicking the self help and tools link on this web page, or speak to one of our local pharmacists who are highly skilled practitioners and may be able to offer advice. MIU at Honiton Hospital can also treat minor problems up to 48 hours old such as female urine infections, throat infections, sprains, strains, cuts, grazes, wounds, burns, nose bleeds, foreign bodies in the eye.
  • Useful information from the NHS Independent Living Service on aids for making life easier at home and where to seek advice can be found here
  • Reading Well for Long Term Conditions - Libraries across Devon hold collections of nationally accredited books for adults and young people to access. A new list for long term conditions has been added offering 28 titles on various long term conditions. Click here for the list
  • Difficulty locating the form to order prescriptions via the website click here for more information
  • Statistics for the number of appointments that were booked but not attended by patients click here
  • Sign up for SMS texts from the surgery click here more information can be found here
  • A handy leaflet to assist you when managing infections click here
  • Looking to make a change? Try 'One Small Step'  - Whether you’re looking to quit smoking, lose weight for that special occasion, become more active or reduce your alcohol intake, this website can help.  OneSmallStep is a tailored service for the people of Devon. Click here for details. There is also an app for you to use click here for information.
  • Read more...

Other News and Information

HonitonOnline

If you would like to take advantage of online access for booking routine appointments, requesting repeat medication and/or accessing your online medical record then please download the form here and bring it in to the surgery. We will need the completed form and proof of identity (e.g. photo driving licience or passport) before this facility can be arranged for you. There is an explanatory leaflet about this service available here.


On-line Appointments and Prescriptions and viewing your Medical Record

You can now book your appointment, order your repeat prescription and view your medical record online using our online patient service.  Available 24 hours a day, it's especially useful when the practice is closed or telephone lines are busy.

Click here to order a repeat prescription, book an appointment or view your medical record.


Patient Participation Group

Did you know we have a virtual patient participation group?

A new Patient Group was established in 2005. There are quarterly meetings. These provide an opportunity to discuss developments in the surgery and to hear any concerns being voiced by patients to their representatives. Telephone numbers are listed below for the representatives who are very happy to hear from other patients.

Click here for further information.


Our lifestyles can be more unhealthy than we think. Start the fight back to a healthier you. Take the One You quiz and see how you score.

One You is here to help you get back to a healthier you. Take our quiz to see how you score.
 

START QUIZ

Compliments, Concerns, or Comments
Do you have any comments or concerns that you would like to put to us? Would you like to let us know that what we are doing meets with your approval?  Now you can, by clicking here for our new Compliments, Concerns, or Comments form.


HANDi Mobile Applications: Click for Apple Appstore or Google Playstore.

HANDi app


If you need medical attention
The short video below is all about Choosing the Right Service.

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Self Help Advice and Tools

Self Help Advice and Tools

NHS 111

NHS 111

111 is the NHS non-emergency number. It’s fast, easy and free. Call 111 and speak to a highly trained adviser, supported by healthcare professionals.

Friends and Family Test

Patient Survey

How likely are you to recommend this Surgery to friends and family if they needed similar care or treatment?  Please spend 2 minutes to take the Friends and Family Test.
Click here to view our results.

NHS Choices

NHS Choices

NHS Choices is the online 'front door' to the NHS.  Get insights into the factors that influence visits to NHS Choices provided by the NHS Choices reporting team.

Patient UK

Patient UK

Patient is one of the most trusted medical resources online, supplying evidence based information on a wide range of medical and health topics to patients and health professionals.

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