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COMPLIMENTS, CONCERNS AND COMPLAINTS

We try to provide the best possible service to our patients and will always welcome your views or suggestions for further improvements. Please write or use the form link below to highlight these to the Practice Manager, Sandy Wason.

We realise that there may be occasions when you feel our service has fallen short of our customary standard. If you have a complaint or concern about the service you have received from the doctors or any of the staff working at Honiton Surgery please let us know.

We hope that most problems can be sorted out quickly and satisfactorily, preferably at the time they arise. If your problem cannot be resolved on the spot and you wish to make a complaint, we would ask you to let us know as soon as possible, ideally within a matter of days. A copy of our complaints procedure can be found here.

We would of course love to hear when things go well too. If you have any compliments, concerns or complaints you would like to tell us about now, please use our form by clicking here.

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