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SURGERY NEWS

Difficulty finding the form to complete for repeat prescriptions via the Surgery website

We understand some patients have had difficulties locating the new webform to order prescriptions via the website. You do not need to register for online services to continue doing this. Please click the 'Request a Prescription' tab and scroll all the way down using the scroll bar on the right hand side of the page -  the form to complete will then be visible. When you go to the prescriptions page initially the form to complete doesn't show unless you scroll down.

Appointments booked but not attended at Honiton Surgery

The number of appointments that were booked but not attended for the period:

24/12/16 to 23/1/17   total of 335 appointments not attended

24/1/17 to 23/2/17  total of 396 appointments not attended

24/2/17 to 23/3/17 total of 294 appointments not attended

24/3/17 to 23/4/17 total of 373 appointments not attended

1/5/17 to 31/5/17 total of 286 appointments not attended

1/6/17 to 30/6/17 total of 390 appointments not attended

1/7/17 to 31/7/17 total of 323 appointments not attended

1/8/17 to 31/8/17 total of 294 appointments not attended

There will always be times where unforeseen circumstances prevent someone attending an appointment. However, if at all possible, please let us know if you can't make an appointment so we can offer it to someone else, even if it seems short notice. With the constant pressure on appointments your support in this would be much appreciated.

If you are registered for our on-line services you can book and cancel non-urgent appointments on line which may help during those times when the phone lines are busy. Further information on this can be found here.

Messages for patients via email or SMS text

Patients can sign up for messages regarding health screening and test results from the Surgery via email or text. Click here for the form to complete. All patients who have advised us of their mobile number will automatically be opted in to this service unless you advise us otherwise. If you wish to opt out of this service then please advise us via the form on the link above.

Devon Single Point of Access (SPA)

The new Devon Single Point of Access (SPA) is a country-wide doorway into Devon's services for all enquiries, requests for advice and access (referrals) to the following services for children and young peolple:

Children and Young People's Children and Young People’s Mental Health Services (CAMHS), Children’s Learning Disability Team, Palliative Care, Children’s Community Nursing (CCCN), Specialist Children’s Assessment Centres (under 5s) and Social Care for Children with Additional Needs. Click here for details.

Stop smoking service

This service has now had a change of provider and will no longer run out of the Honiton Surgery. Patients who want support to quit can still seek advice and support to do so from 'I small step to quit'. Their telephone number as of 1/2/17 is 0800 298 2654. Patients can still self refer to this service as they could previously. Advice and information on stopping smoking can also be found from NHS Choices here.

Honiton Surgery awarded £400,000 from NHS England’s Primary Infrastructure Fund

Published on Monday, 23 November 2015 20:35

Honiton Surgery is delighted to announce that we have been successful in securing £400,000 from NHS England’s Primary Infrastructure Fund.

This will help us build an extension on the existing flat roof here at the Surgery. Preparatory work commences Nov 2016 with the main building work planned to start in Jan 2016 with completion May 2016. This extra space will provide additional consulting rooms and space to allow us to enhance our service to patients. We feel this is a wonderful opportunity to ‘future proof’ our surgery in very challenging but exciting times within the NHS.

The Infrastructure Fund is a four year programme to help general practice make improvements, including premises and technology . More information can be found at www.england.nhs.uk/pcif

Patient Participation Group Annual Report

Published on Saturday, 28 March 2015 11:12
You can download a copy of the 2014/2015 Annual Report here

Honiton Online

Published on Sunday, 25 January 2015 12:59
We are pleased to announce that all of our registered patients can now sign up to ‘on line’ booking of routine blood taking appointments, repeat prescriptions and access to medical records.

For further information please ask for a leaflet at reception which will explain this facility and how to access it. Alternatively download the leaflet from the website, click here to go to the page for further details.

Did you know as much as £5.5 million is wasted each year in Devon on unused medicines?

Published on Friday, 15 November 2013 11:49
The same amount could pay for approximately:

  • 730 heart bypass operations
  • or 1,000 hip replacements
  • or 2,235 knee replacements
  • or 10,720 cataract operations

You can help us use this NHS money in Devon more wisely:

Check
Look at your supplies – order only the items that you need.

Listen
Listen to the advice from your doctor, nurse or pharmacist and take all medicines as instructed on the label.

Tell
Tell your doctor, nurse or pharmacist if your medicines are not agreeing with you or you have stopped taking them.

Tick
Using the counterfoil of the prescription, tick only the medicines you need, and remember "tick in haste – medicines waste."

Open
Open your bag of medication while at the pharmacy. If you have item(s) not requested, or surplus to your needs for the next month, please return these before leaving.

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