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Welcome to Honiton Surgery

Surgery Building

Surgery Newsletter

Our latest Newsletter

Our Practice Booklet is a source of information about our practice and the staff and the services we provide. We hope you will use this website as a useful resource for other health-related information. 

Please have a look around and do send us some feedback if you like. We can use your ideas to improve our online services and further develop the content of this site.

 

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Stop Press

The surgery is back open after our closure last week, however we still have very limited capacity due to significant staff absence. From 18.1.21 for the forseeable future we will be closed for lunch (13:00-14:00). Our phones will go over to Devon Doctors during this hour.  Please continue to have patience with us during this time. Thank you  

 

Dr Harris

It is with sadness we announce that Dr James Harris is leaving Honiton Surgery to pastures new. His last working day will be 24.12.20. We wish him luck in his new ventures. He will be greatly missed by surgery staff and patients.

We will allocate his current patient list to a different or new GP when this is confirmed. We are unable to take any requests to change to particular GP’s, please bear with us during this time.

Many Thanks

Honiton Surgery

 

COVID-19 Vaccine

Update 19.1.21

We are still working hard to deliver the COVID-19 vaccine to eligible patients in priority groups agreed by the Government and NHS - see the Why you have to wait for your COVID-19 vaccine page at gov.uk.  We are currently still contacting our over 80’s, then will hopefully move on to over 70’s, health and social care workers, care home residents/staff and carers. We will continue to the rest of our patients in order of age and risk, including those who are clinically extremely vulnerable.

We continue to ask you not to contact the surgery about when you will be called for your vaccination, reception are not able to discuss the vaccine. We will contact patients directly when we are able to book you in.

There are a number of national mass vaccination sites across the country that are opening and offering patients the vaccine. A large number of patients may receive a letter from NHSE advising them they can book at local mass vaccination centre. Currently our most local centre is Taunton Racecourse.  This is enabling a much larger number of our patients that wish to receive the vaccine to do so. If you have received a letter and are happy to travel then please book this via contact details in your letter, we again are unable to give advice or book for the mass vaccination sites. If you have received a letter this DOES NOT mean we will not contact you from the surgery, everyone will still be invited/called when it is your turn. We are sorry for any confusion this letter may have brought.

While we deliver COVID-19 vaccinations, some of our routine clinics and appointments may need to be postponed or re arranged. We will contact you directly if this impacts you. Attend as normal unless you hear from us otherwise. Thank you again for working with us and being patient during this challenging and ever changing time. We continue to keep our patients and our own staff safety as paramount.

You may have heard through national media reports that GPs will start COVID-19 vaccination of priority groups (over 80s) from Dec 14. Please note NHS staff will contact patients who have been identified as priority to be offered the vaccine first. Please do not contact the hospital or your GP, but please do continue to adhere to the Hands, Face, Space measures that are helping us limit the transmission of the virus. Thank you.‚Äč

If we have contacted you and booked you in for a COVID-19 Vaccine. Please see attached Honiton Surgery leaflet for more information (including map and parking info)

Frequently Asked Questions

If you are unable to get transport to Exmouth and are worried about how you might get there the please call TRIP on 01404 46529.  Minimal cost of £10 (free for accompanying carers & discretionary fund available so please ask)
 

Additional leaflets

 

Cancelling Appointments

To cancel appointments you can simply reply CANCEL to your SMS appointment reminder, logging on to the ‘online services login’ or set up the new ‘NHS App’ (more information on NHS app).

 

Patient consent form for third party access to medical records

Please see attached form to complete if you wish to give consent for another person to access your medical records, or for the surgery to share information about you with the person specified.

 

Home Blood pressure

Please see form below to complete Home Blood Pressure Readings at home.

Home blood pressure diary

 

RD&E launches new website

The Royal Devon and Exeter NHS Foundation trust has launched a new website, which includes a range of information including:

  • Resources for healthcare professionals (including referral information and useful documents)
  • Clinical services information (outline of services, contact details, opening times)
  • Site information for the RD&E's teaching hospitals, community hospitals and specialist centres
  • Opening times and contact details for the walk-in centre and minor injury units

 

Evening and Weekend GP and Nurse Appointments

Evening and weekend GP and nurse appointments are now available. Contact us to find out more.

 

Repeat Prescriptions

We are currently starting to change some Patients Repeat medication over to TWO monthly prescriptions at a time. This will not apply to all our Patients. Patients will be assessed individually as to their suitability for this.

 

Improving access

We do offer some appointments up to 8:00pm on some evenings, which are outside of normal surgery hours of 8:00am to 6:30pm, Also open some Saturdays and Sundays. These are primarily aimed at patients who are unable to make an appointment between these normal working hours. If you would like one of these early or late appointments please contact the surgery on our normal telephone number. Please be aware you will not necessarily be able to see your own GP as there are a limited number of these appointments available.

 

eConsult

Escape the wait, consult with your GP online.

You will already have noticed the pop up about eConsult when you came onto the website. This offers a way of seeking advice from your GP online with a response back by the end of the next working day regarding what should happen next.

Please note WE WILL NOT ACCEPT REPEAT MEDICATION REQUESTS THROUGH THIS SYSTEM. If you want to order repeat medication online you will need to register for online services, see below.

Please see a short patient video describing the eConsult Service. You can also watch the eConsult video with subtitles.

Start your eConsult

 

Privacy Policy

We have published our new practice privacy policy in line with the new GDPR legislation. We have also got new practice privacy leaflets for adult patients and children to reflect the new legislation. Please also see the adult leaflet and the childrens leaflet.

Sign-up for Online Services

** UPDATE DUE TO COVID-19 **

CURRENTLY NOT ABLE TO BOOK APPOINTMENTS ONLINE (please call surgery to book)

If you wish to sign up for online services during this time, please complete online form.

either post this through our letter box with copy of photo ID or Email completed form and copy/picture of photo ID to:

d-ccg.informationhonitonsurgery@nhs.net

**** New 'AIRMID' Systm One app notes you can "add data to your record" please be aware we do not get notified of this data being added, this is for personal use only. If you wish to inform a clinican of any readings or information please either call directly or complete an eConsult. Thank you ****

Instead of phoning or visiting the surgery to order repeat prescriptions, book or cancel your appointments - or get your test results - you can now do it all online, and it’s quick, easy and secure. You can also see your patient record. A carer, with your permission, may also do all or some of this on your behalf.

We are encouraging our patients to sign up for online services. Registering is simple and FREE. All you need to do is:

  • bring along a form of ID with you to the practice (driving licence/birth certificate etc)
  • complete and sign a registration form and receive a unique username and password
  • use your secure details to access online services

Children registering for online services

Under 16 years old - Please complete form and ensure you bring a copy of Child’s Birth Certifcate in with you. Please note we can only offer access to booking appointments and prescription services for this age range.

16+ years old – Should have sole access.

Going online really does make a difference. It not only saves you and the practice time, but will help you to take more control of your health care.

Patients who have registered to use online services are already seeing the benefits which include:

  • saving time when booking appointments and prescriptions
  • feeling more empowered due to easier and convenient access
  • being more informed about their care and better prepared when they see their GP, practice nurses and attend clinics
  • Available 24 hours a day from the app, website, smartphone or computer it's especially useful if the telephone lines are busy.

Registering online doesn’t mean you can’t see your GP, practice nurse or attend a clinic. It just gives you quicker and easier access to practice services whenever you’re online and wherever you may be.

Ask our receptionists about registering for online services next time you’re in the practice or on the phone, and we’ll support you in getting started.

Already signed up? Order a repeat prescription, book an appointment or view your medical record.

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Medical Students

As a training practice we are involved in the teaching and training of medical students in different stages of their careers. We currently have a number Medical Students present in the surgery.

You may be asked if you would agree to have a medical student sitting in your consultation with you, we very much hope you will participate in the student teaching programme but understand that on some occasions you would rather not have a student present – please let us know if that is what you would prefer. 

 

General News

Our current news stories include:

 

Patient Participation Group

Did you know we have a virtual patient participation group?

A new Patient Group was established in 2005. There are quarterly meetings. These provide an opportunity to discuss developments in the surgery and to hear any concerns being voiced by patients to their representatives. Telephone numbers are listed below for the representatives who are very happy to hear from other patients.

See our Patient Group page for further information.

 

Our lifestyles can be more unhealthy than we think. Start the fight back to a healthier you. Take the One You quiz and see how you score.

One You is here to help you get back to a healthier you. Take our quiz to see how you score.
 

START QUIZ

 

HANDi Mobile Applications

Click for Apple Appstore or Google Playstore.

HANDi app

 

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The short video below is all about Choosing the Right Service.

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