Please also see our COVID-19 information page
Our Practice Booklet is a source of information about our practice and the staff and the services we provide. We hope you will use this website as a useful resource for other health-related information.
Please have a look around and do send us some feedback if you like. We can use your ideas to improve our online services and further develop the content of this site.
This morning we had an issue with our server, this has now been resolved. We apologise for any inconvenince caused during this time and thank you for your patience.
NHS Digital have issued a Data Provision Notice to all GP Practices to notify them of a new data collection process that is due to begin on the 1st September 2021:
As well as using your information to support the delivery of care to you, your data may be used by NHS Digital to help improve the way health and social care is delivered to patients and service users throughout England. From the 1st September 2021, NHS Digital will securely extract your information to provide access to patient data to the NHS and other organisations who need to use it, to improve health and social care for everyone.
NHS Digital will primarily use your information in a way that does not identify you (your information will be pseudonymised). However, they will be able to use their software to identify you in certain circumstances, and where there is a valid legal reason to do so. NHS Digital may also share your information with third parties such as Local Authorities, primary care networks (PCNs), clinical commissioning groups (CCGs), research organisations, including universities, and pharmaceutical companies.
At the time of publication (May 2021), patients who have a “type 1” opt- out, will be excluded from this programme and will not have their data extracted for this purpose.
Further information can be found on the NHS GPDfPR website
We will rely on Legal Obligation (Article (6)(1)(c)), Health and Social Care (Article 9(2)(h)) and Public Health (Article (9)(2)(i)) as the legal basis for processing your data for this purpose.
If you wish to opt-out you can do this online on the NHS Data Opt Out webpage or through the NHS App. If you cannot do this using one of these methods, please download the Type 1 Opt-out form and return to the surgery.
We understand that some patients are experiencing difficulty booking their covid vaccinations through the national booking service - either online or through 119 despite being eligible based on age or health condition. Unfortunately at present there is little we can do to resolve this as it appears to be a technical fault with the booking service.
We have attempted to find a resolution with 119 but currently their advice is that if you are in an eligible category and experiencing this issue please raise a complaint at firstname.lastname@example.org
When making contact please include your identifying details such as name, date of birth, address and nhs number (if known) and why you are eligible for the vaccination such as your age or health condition. We hope this won’t affect too many patients and that a resolution for those affected is provided in due course.
We are now currently unable to book any more 1st COVID vaccines at the surgery or for our Exmouth vaccination site, if you are eligible, so in Cohorts 1-10 and are yet to have booked or received your 1st vaccine then please book via NHS website or call 119.
We would like to thank our amazing volunteers, community support and some retired staff that have all stepped in to help us during this time. We are very proud to work with the community and wider East Devon region.
Mass vaccination sites acorss the country are enabling a much larger number of our patients that wish to receive the vaccine to do so. If you have received a letter and again are happy to travel then please book this via contact details in your letter, we are unable to give advice or book for the mass vaccination sites. Local centre is Taunton Racecourse or Westpoint Arena (additionally some local pharmacies in East Devon area)
While we deliver COVID-19 vaccinations, some of our routine clinics and appointments may need to be postponed or re arranged. We will contact you directly if this impacts you. Attend as normal unless you hear from us otherwise. Thank you again for working with us and being patient during this challenging and ever changing time. We continue to keep our patients and our own staff safety as paramount.
At Honiton Surgery we are using a number of different ways to contact and book in vaccine. Please see below
We are aware there are a number of scams circulating around booking COVID vaccine. NHS England have confirmed they will currently only be sending letters to those who are being called to the mass vaccination centres (locally this is Taunton Race course and Westpoint Exeter). These bookings are not viewable at the surgery so please call the number given on your letter.
We are currently NOT using email to book COVID vaccines. If you or a someone you care for has received a text message or email that you are not sure about or looks suspicious then please do not click any links. The NHS will NEVER ask you bank details or payment in relation to a COVID vaccine.
If you are unable to get transport to Exmouth and are worried about how you might get there the please call TRIP on 01404 46529. Minimal cost of £10 (free for accompanying carers & discretionary fund available so please ask)
There is recent updated Pregnancy information/gudiance for Covid vaccine - please speak with your Midwife/obsetricain or GP if you are considering vaccine whilst pregnant or breast feeding.
Updated Pregnancy information/gudiance - please speak with your Midwife/obsetricain or GP if you are considering vaccine whilst pregnant or breast feeding.
Please see attached form to complete if you wish to give consent for another person to access your medical records, or for the surgery to share information about you with the person specified.
Please see form below to complete Home Blood Pressure Readings at home.
Evening and weekend GP and nurse appointments are now available. Contact us to find out more.
We are currently starting to change some Patients Repeat medication over to TWO monthly prescriptions at a time. This will not apply to all our Patients. Patients will be assessed individually as to their suitability for this.
We do offer some appointments up to 8:00pm on some evenings, which are outside of normal surgery hours of 8:00am to 6:30pm, Also open some Saturdays and Sundays. These are primarily aimed at patients who are unable to make an appointment between these normal working hours. If you would like one of these early or late appointments please contact the surgery on our normal telephone number. Please be aware you will not necessarily be able to see your own GP as there are a limited number of these appointments available.
Escape the wait, consult with your GP online.
You will already have noticed the pop up about eConsult when you came onto the website. This offers a way of seeking advice from your GP online with a response back by the end of the next working day regarding what should happen next.
Please note WE WILL NOT ACCEPT REPEAT MEDICATION REQUESTS THROUGH THIS SYSTEM. If you want to order repeat medication online you will need to register for online services, see below.
** UPDATE DUE TO COVID-19 **
CURRENTLY NOT ABLE TO BOOK APPOINTMENTS ONLINE (please call surgery to book)
If you wish to sign up for online services during this time, please complete online form.
either post this through our letter box with copy of photo ID or Email completed form and copy/picture of photo ID to:
**** New 'AIRMID' Systm One app notes you can "add data to your record" please be aware we do not get notified of this data being added, this is for personal use only. If you wish to inform a clinican of any readings or information please either call directly or complete an eConsult. Thank you ****
Instead of phoning or visiting the surgery to order repeat prescriptions, book or cancel your appointments - or get your test results - you can now do it all online, and it’s quick, easy and secure. You can also see your patient record. A carer, with your permission, may also do all or some of this on your behalf.
We are encouraging our patients to sign up for online services. Registering is simple and FREE. All you need to do is:
Children registering for online services
Under 16 years old - Please complete form and ensure you bring a copy of Child’s Birth Certifcate in with you. Please note we can only offer access to booking appointments and prescription services for this age range.
16+ years old – Should have sole access.
Going online really does make a difference. It not only saves you and the practice time, but will help you to take more control of your health care.
Patients who have registered to use online services are already seeing the benefits which include:
Registering online doesn’t mean you can’t see your GP, practice nurse or attend a clinic. It just gives you quicker and easier access to practice services whenever you’re online and wherever you may be.
Ask our receptionists about registering for online services next time you’re in the practice or on the phone, and we’ll support you in getting started.
Already signed up? Order a repeat prescription, book an appointment or view your medical record.
As a training practice we are involved in the teaching and training of medical students in different stages of their careers. We currently have a number Medical Students present in the surgery.
You may be asked if you would agree to have a medical student sitting in your consultation with you, we very much hope you will participate in the student teaching programme but understand that on some occasions you would rather not have a student present – please let us know if that is what you would prefer.
Did you know we have a virtual patient participation group?
A new Patient Group was established in 2005. There are quarterly meetings. These provide an opportunity to discuss developments in the surgery and to hear any concerns being voiced by patients to their representatives. Telephone numbers are listed below for the representatives who are very happy to hear from other patients.
See our Patient Group page for further information.
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