Please DO NOT attend the surgery unless you have a pre booked appointment.
We are still running a slightly limited service at the surgery; clinicians are still using telephone consultations in the first instance. You will only be invited to attend the Practice if a GP or nurse has specifically asked you to do so. You may also wish to use eConsult (found below) which allows you to consult the surgery at any time of the day.
If you have previously had an appointment postponed/cancelled due to COVID-19, we are still yet to have the capacity to be able to book all of these routine appointments back in, we are however contacting some patients to re book these in where suitable. If you wish to discuss a cancelled appointment or an upcoming appointment then please contact the surgery.
Our main doors are closed, if you have a booked appointment please use the doorbell for a member of staff to let you in. There is a designated post-box for prescriptions and other correspondence. Designated drop off for samples just outside and inside the main entrance (please ring bell for staff to open doors).
When attending your appointment you will be met at the door by the receptionist who will check you are ‘well’
You will be asked to use hand sanitizer upon entering the surgery.
Please attend surgery alone where possible.
Do not arrive too early as we are limiting the number of patients in waiting room at one time. (If you arrive too early you may be asked to return closer to your appointment time).
Please wear a face covering if possible and avoid contact with other patients. (More information on face coverings can be found below).
If you have any of the main symptoms of coronavirus:
Get a test to check if you have coronavirus as soon as possible.
Stay at home and do not have visitors until you get your test result – only leave your home to have a test.
Anyone you live with, and anyone in your support bubble, must also stay at home until you get your result.
To book a test go to GOV.uk or call 119 if you cannot get help online.
For a medical emergency dial 999.
If you’re clinically extremely vulnerable you were advised to take extra precautions during the peak of the pandemic in England. This is known as ‘shielding’.
The government is advising that you do not need to shield at the moment. This is because the rates of transmission of coronavirus (COVID-19) in the community have fallen significantly.
There is specific guidance on what will happen if there is a local lockdown in your area.
This guidance is government advice and it’s your personal choice whether to follow it.
Please see GOV.uk for more information.
In England,by law you must wear a face covering in a number of indoor settings, public transport and where social distancing may be difficult and where you will come into contact with people you do not normally meet.
The Government guidance suggests there is no requirement for evidence of exemptions to wearing a face covering. It should be sufficient for someone to declare that they are eligible for an exemption direct with the person questioning them, however you can get 'Exemption from face covering' badge or card from gov.uk.
Practices are NOT required to provide letters of support for those who fall under the list of exemptions, or to those who do not fall under the list of exemptions.list of exemtions can be found at gov.uk.
In the context of the coronavirus (COVID-19) outbreak, a face covering is something which safely covers the nose and mouth. You can buy reusable or single-use face coverings. You may also use a scarf, bandana, religious garment or hand-made cloth covering but these must securely fit round the side of the face.
Face coverings can help us protect each other and reduce the spread of the disease; this is for the protection of both patients and staff.They can help in reducing the spread of droplets; it stops them from leaving the mouth and nose, and reduces the size of area in which they spread.
Join a COVID-19 clinical trial The PRINCIPLE trial aims to find treatments that reduce hospital admission and improve symptoms for people with COVID-19. You could be eligible to join if you have had these symptoms for fewer than 15 days:
You eligable if you :
Please see the PRINCIPLE Research Study website to find out more.
Please call the Trial Team if you have any questions or do not have access to online systems: 0800 138 0880.
If you would like to know more about COVID-19 research and how you can contribute, please visit the Be Part of Research website which is run by the National Institute for Health Research.
Beehive Honiton :01404 384050
Dedicated phone information line being set up and run by Beehive volunteers.
Starting Monday 23rd (Monday to Friday 10am to 2pm).
TRIP :01404 465 29
Trip offering shopping delivery service and telephone befriending for those who need it.
Devon Freewheelers :0300 800 0109
Devon Freewheelers offering medication delivery service and phone contact for those who are particularly anxious about the COVID-19 situation.
111 is the NHS non-emergency number. It’s fast, easy and free. Call 111 and speak to a highly trained adviser, supported by healthcare professionals.
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