Disabled Facilities
Honiton Surgery is fully accessible to disabled patients and incorporates suitable toilet facilities. A wheelchair is available at the Surgery so please ask at Reception if it is required.
Reasonable Adjustments
Reasonable adjustments are changes which mean people with a disability can access the healthcare they need.
They are a legal requirement for GP practices to offer and implement for patients that require them.
These adjustments help ensure effective communication and collaboration between practices and their patients with a learning disability and/or autistic patients, ensuring accessible information and reasonable adjustments are provided.
- making sure there is good access for people who use a wheelchair in the surgery
- providing plain English or easy read appointment letters.
- giving someone a priority appointment if they find it difficult waiting in their GP surgery or hospital.
- offering a longer appointment if someone needs more time with a doctor or nurse to make sure they understand the information they are given.
- having a quiet space available for people waiting for their appointment.
- making sure there is a hearing loop system in consultation rooms
- using a communication chart to support a person with dementia during an appointment.
Please let us know if you require any type adjustment to access your appointments so we can record this information and add it to your record. We will require patients consent for all reasonable adjustment flag to be added. You can do this by telling our reception team, doctor or nurse the adjustments you need. It is best you do this prior to needing an appointment, so the practice can make the necessary adjustments in advance.
