Our practice manager, Sandy Wason, is responsible for the efficient running of the practice. She heads a team of senior administration, secretarial and receptionist staff.
If you wish to make enquiries about administrative or non-medical aspects of your health and treatment, our practice manager should be able to help you and if you have any comments that you would like to make about the practice, please write to her.
We have a team of 48 staff (excluding GPs) in both full and part time roles who ensure the smooth running of the practice. The secretarial staff deal with letters of referral to consultants. Receptionists run reception, make appointments, and answer the telephone; they also handle messages and deal with much of the paper work including prescription and visit requests. Every effort will be made to assist you by balancing your needs with the availability of the clinical staff.
The receptionists will not give you medical advice as they are not trained to do so but they will put you in contact with the doctor or the practice nurse when available.
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