We are planning on giving the covid booster vaccination alongside the flu vaccination. We will be inviting patients in cohorts like we did with the previous covid vaccination programme. We can only provide the covid booster vaccination if there has been 6 months between the date of your 2nd covid vaccination and the 3rd booster vaccination.
We will contact patients as they become eligible and when we have capacity to provide vaccinations. Please wait to be invited and do not contact us to book unless you have already been invited by the surgery so that we can better manage the demand and pressure on our phone lines.
Your invite might be by phone, letter, SMS (text) or email. If by SMS or email you will receive a link to a webpage to book your appointment online. If possible please try to book using this method to reduce demand on our phonelines and at reception.
The surgery is pleased to inform you that we have an experienced advanced nurse practitioner (ANP) joining the practice on September the 20th. Pip Hynam has a wealth of experience and has worked for the last 6 years at Coleridge Surgery in Ottery St Mary. She works alongside GPs, taking a full history, assessing, diagnosing and treating and is able to prescribe just as the GPs would. If you have an on the day urgent need, you may be phoned by or booked to see Pip in the practice instead of a GP. She is really looking forward to working with our patient population in Honiton and will be a fantastic addition to the team.
A new programme has been launched to find out more about how much natural protection people get from having had COVID-19 (see gov.uk website for press release here).
From 01.09.21, adults testing positive for coronavirus with a PCR test will be able to opt in to the programme and given two home antibody tests, which involve a simple finger prick. Up to 8,000 antibody tests per day will be given as part of the programme, which is run by the UK Health Security Agency, working alongside NHS Test and Trace services in the UK.
Due to a shortage of blood bottles, we have been informed by NHS England that we are not able to do any routine blood tests for at least 3 weeks.
As a result we are cancelling blood tests where your clinician recommends that it’s safe to do so.
If your appointment is cancelled we ask you to kindly contact us in 3-4 weeks to check the situation.
Sadly, this is out of our control, but we do apologise for any inconvenience this may cause.
Please be aware from Tuesday 25th August we are upgrading the way we send appointment reminders. If you have consented to receiving SMS (text) appointment reminders, your message will now provide a web-link which you can follow to view details of your appointment and you now have the option to cancel this directly through this link if needed.
The message you receive will still include details of your appointment so you do not have to follow the link if you do not wish to and there is no need to download an app.
Part of the lower car park at Honiton Hospital has had to be partially closed for urgent tree safety works. The works are expected to start on Wednesday 25th August and last for 8 working days, completing on Monday 6th September. Any spaces that can safely be re-opened before the completion date will be.
We appreciate this is not an ideal situation but to avoid potential property damage or injuries this work must proceed and we appreciate your support in getting it actioned as quickly as possible with minimal disruption.
From Monday 28th June we will be reopening our doors and the doorbell system will no longer be required to enter the surgery.
It is important that we remain cautious at this time and we encourage patients to only attend the surgery when required (e.g for a booked appointment). Please continue to contact the surgery by phone or using our eConsult service for general enquires.
Please observe the following when attending the surgery:
Please DO NOT attend the surgery if you have symptoms of Covid-19.
There will always be times where unforeseen circumstances prevent someone attending an appointment. However, if at all possible, please let us know if you can't make an appointment so we can offer it to someone else, even if it seems short notice. With the constant pressure on appointments your support in this would be much appreciated.
If you are registered for our on-line services you can book and cancel non-urgent appointments on line which may help during those times when the phone lines are busy. Further information on this can be found our appointments advice page.
Please be aware that from week commencing 5th March 2018 all our incoming and outgoing telephone calls are recorded; On contacting the surgery the initial message will inform you of this. These calls will be kept for approximately 6 months.
Under normal circumstances a call will not be retrieved or monitored unless:
· It is necessary to investigate a complaint;
· It is part of a management 'spot check' that patient service standards are being met;
· There is a threat to the health and safety of staff or visitors or for the prevention or detection of crime;
· It is necessary to check compliance with regulatory procedures; or
· It will aid standards in call handling through use in training and coaching our staff.
Self help information can be found by clicking the self help and tools page, or speak to one of our local pharmacists who are highly skilled practitioners and may be able to offer advice. MIU at Honiton Hospital can also treat minor problems up to 48 hours old such as female urine infections, throat infections, sprains, strains, cuts, grazes, wounds, burns, nose bleeds, foreign bodies in the eye.
Useful information from the NHS Independent Living Service on aids for making life easier at home and where to seek advice.
Reading Well for Long Term Conditions - Libraries across Devon hold collections of nationally accredited books for adults and young people to access. A new list for long term conditions has been added offering 28 titles on various long term conditions.
Looking to make a change? Try One Small Step - Whether you’re looking to quit smoking, lose weight for that special occasion, become more active or reduce your alcohol intake, this website can help. OneSmallStep is a tailored service for the people of Devon.
The new Devon Single Point of Access (SPA) is a country-wide doorway into Devon's services for all enquiries, requests for advice and access (referrals) to the following services for children and young people:
Children and Young People's Children and Young People’s Mental Health Services (CAMHS), Children’s Learning Disability Team, Palliative Care, Children’s Community Nursing (CCCN), Specialist Children’s Assessment Centres (under 5s) and Social Care for Children with Additional Needs.
This service has now had a change of provider and will no longer run out of the Honiton Surgery. Patients who want support to quit can still seek advice and support to do so from 'I small step to quit'. Their telephone number as of 1/2/17 is 0800 298 2654. Patients can still self refer to this service as they could previously. Advice and information on stopping smoking can also be found from NHS.uk Stop Smoking page.
111 is the NHS non-emergency number. It’s fast, easy and free. Call 111 and speak to a highly trained adviser, supported by healthcare professionals.
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